Seasaw automates export compliance for Indian e-commerce exporters. Our platform connects banks, DGFT, GST, and ICEGATE systems in one intelligent layer, eliminating manual compliance work.

Does Seasaw handle DGFT compliance?

Yes, Seasaw automates DGFT EBRC applications, shipping bill regularisation, export bill regularisation, and IEC management, reducing errors and penalties.

Can Seasaw process GST refunds?

Yes, Seasaw supports GST refund applications with complete documentation, audit trails, and GSTR reconciliation for end-to-end automation.

Does Seasaw integrate with ICEGATE?

Yes, Seasaw integrates with ICEGATE for customs e-filing, BoE, Shipping Bills, and IGST refund processing, providing complete customs compliance automation.

Is Seasaw suitable for e-commerce exporters?

Yes, Seasaw is built specifically for Indian e-commerce exporters, Amazon sellers, Shopify merchants, and D2C brands, providing real-time reconciliation and AI-powered workflows.

Guides

How Do I Get My CSB-V Shipping Bill for a Courier Export?

The CSB-V is the document that decides whether your courier export ever becomes an eBRC, a GST refund, or a closed EDPMS entry. Here is what it is, where it lives, and how to retrieve it, including what to do when your provider will not give it to you.

By Aaryan Kakani · 2026-08-14 · 8 min read

What is a CSB-V, and why does it matter after delivery?

A CSB-V (Courier Shipping Bill – V) is the customs export declaration filed for commercial shipments that leave India through the courier mode, under the Courier Imports and Exports (Electronic Declaration and Processing) Regulations, 2010. If you export through DHL, FedEx, Aramex, or any Indian cross-border aggregator, your goods almost certainly left on a CSB-V filed at a courier terminal.

The parcel being delivered is not the end of your obligations. The CSB-V number is the key that every downstream system asks for:

EDPMS: your bank must match the export against the inward remittance and close it. Unclosed entries pile up and can put your IEC on the RBI caution list.
eBRC: the bank realisation certificate on DGFT is generated against shipping bill details.
GST refund: Statement 3 of RFD-01 (LUT route) is built line by line from shipping bill and invoice details.
RoDTEP and drawback: incentive claims trace back to the shipping bill.

CSB-IV vs CSB-V: which one did my shipment go on?

It matters more than most exporters realise, because only CSB-V exports flow into the systems that pay you back.

	CSB-IV	CSB-V
Meant for	Documents, gifts, personal shipments	Commercial exports with IEC
IEC required	No	Yes
Feeds EDPMS / eBRC	No	Yes
GST refund possible	No	Yes
RoDTEP / drawback	No	Yes

Providers do sometimes book commercial shipments as CSB-IV, especially at low values. When that happens, the export is invisible to EDPMS and DGFT. No shipping bill, no eBRC, no refund. Published sources even disagree on the CSB-IV value threshold (₹25,000 in one place, ₹50,000 in another), which tells you how poorly this segment is maintained. When in doubt, ask your provider which CSB form was filed and under whose IEC before you ship, not after.

Where do I actually find the CSB-V?

There are three places a CSB-V can surface, in decreasing order of authority:

ICEGATE, the source of truth Courier shipping bills are filed on the Express Cargo Clearance System (ECCS) and are progressively visible against your IEC on ICEGATE. Register your IEC on icegate.gov.in and use the shipping bill enquiry. This is the copy customs actually holds, and the one every other system reconciles against.
Your courier or aggregator dashboard Express carriers (DHL MyDHL+, FedEx Ship Manager) and aggregators (Shiprocket X, ShipGlobal, Xindus) expose customs documents with wildly different depth and retention. Some show the CSB-V PDF per shipment. Some only show the AWB. Some show it for 90 days and then it is gone. Download at booking time, every time.
The provider's support channel If the dashboard does not surface it, raise a ticket quoting the AWB number and ask for the "CSB-V copy with shipping bill number and date". Providers file these in batches. The document exists. The question is whether their support process will fetch it for you.

What if my provider will not give me the shipping bill?

This is where the aggregator model bites. If the aggregator filed the CSB-V under their own IEC rather than yours, the export is legally theirs in customs records. You may have no claim to the document, and no path to eBRC or GST refund, no matter what the dashboard shows. Read our companion piece on whose IEC your courier export is filed under, because it is the single highest-stakes question in this entire space.

If the export was filed on your IEC and the provider is simply unresponsive, ICEGATE is your recourse: the shipping bill record against your IEC is retrievable independently of the provider. It takes registration and patience, but it does not depend on anyone's support queue.

What happens after I have the CSB-V?

Retrieval is step one of four. The CSB-V then has to be matched to the money and closed in each system: EDPMS closure at your bank, eBRC generation on DGFT, and Statement 3 for the GST refund if you export under LUT. We walk the full chain in From AWB to eBRC: how a courier export actually gets closed.

Seasaw automates the whole chain: it retrieves shipping bills, reads your bank statements and FIRAs, matches remittances to shipments, and files the closures through official API paths. If you would rather never do this manually, that is what we build.

Sources & citations

Courier Imports and Exports (Electronic Declaration and Processing) Regulations, 2010. CBIC. Legal basis for CSB-IV and CSB-V declarations.
CBIC amendment effective 1 April 2026. Removal of the ₹10 lakh per-consignment value cap on courier exports.
RBI Master Direction, Export of Goods and Services. EDPMS reporting and the nine-month realisation period.