RBI Compliance
The IEDPMS Portal for Exporters & Importers: A Complete Walkthrough
A step-by-step tour of RBI's IEDPMS customer portal (registration, SMS credentials and OTP login, searching shipping bills, IRM, BoE and ORM, fatal/non-fatal error screens, outstanding reports, and password/support) with the portal's own screens at each step.
By Aaryan Kakani · · 4 min read
What is IEDPMS?
IEDPMS is an RBI Foreign Exchange Department platform that lets Indian exporters and importers register, log in, and review their own import/export bills and remittance data. Instead of relying only on your AD bank for status updates, you can search shipping bills, inward and outward remittances, and bills of entry directly, and download a consolidated outstanding file.
Each IE Code is eligible for a single user ID , which must be linked to a mobile number that your bank has already updated on the IEDPMS portal. That mobile number is central to every step that follows. It receives your credentials, your OTP, and password resets.
Registration & onboarding
Indian exporters and importers register through a dedicated registration page. From the login screen, click Register Here .
On the Customer Registration Form, all fields marked with an asterisk are mandatory, and captcha validation is mandatory when you submit the request.
Here is what each field captures:
| Field | Description | Type | Max length |
|---|---|---|---|
| IE Code | Importer Exporter Code | Character | 10 |
| IE Name | Importer Exporter Name | Character | 50 |
| IE Address | Registered address of the customer | Character | 500 |
| IE PAN | PAN of the customer | Character | 10 |
| IE GSTIN | IE GSTIN against registered address | Character | 15 |
| IE Phone | Phone number of the customer | Number | 10 |
| IE Mail | E-mail of the customer | Character | 200 |
Login, first-time password & OTP
After successful registration, your login credentials and password format arrive via SMS on the mobile number your bank registered. There is no emailed password. Using the provided login ID and password format, you can access the system.
- On your first login , the system prompts you to change your password.
- Once the password is changed, you are automatically logged out and log in again with the updated password.
- After the user ID, password and captcha are validated, IEDPMS sends an OTP to your registered mobile number for second-factor authentication.
On successful OTP verification you reach the IEDPMS portal, where you can search bills and remittances and download the pre-generated outstanding file. The landing screen presents the Customer Outstanding Report options.
Search screens (SB, IRM, BoE, ORM)
Four master-detail search screens are available to customer users.
(a) Search Shipping Bill Details
Look up shipping bills by Export Type, Shipping Bill / Form No, Shipping Bill Date and Port Code. Results include IE Code and Name, AD Code, Bank Name, Status, AD Bill No and Expected Payment End Date.
(b) Search Inward Remittance Details
Search inward remittances (IRM) by IRM Number and AD Code. Results show remittance date, currency, amount, amount utilized, remitter name and country, purpose of remittance and expected utilization date.
(c) Search Bill of Entry (BoE) Details
Search imports by BoE Number, BoE Date and Port of Discharge. Results include the import agency, AD Code, IE Code and Name, shipment port and status.
(d) Search Outward Remittance Details
Search outward remittances (ORM) by ORM Number and AD Code. Results show remittance date, currency, IE details, beneficiary name, remittance amount, ORM utilized amount and status.
Fatal & non-fatal error screens
Two screens let you review bills that were rejected or failed due to invalid data. Both surface a Status , Error Code and Error Type so you can see exactly what went wrong.
Downloading outstanding reports
A provision is available to download overall outstanding bills and remittances from the IEDPMS application. From the Customer Outstanding Report section on the home screen, choose one of the four reports and click Download File :
- SB Outstanding Report
- IRM Outstanding Report
- BoE Outstanding Report
- ORM Outstanding Report
How errors are resolved
When a record is flagged, its Error Type (fatal or non-fatal) determines the resolution path:
- Fatal errors: contact the respective export/import agency for correction and re-submission of the data to the system.
- Non-fatal errors: reach out to your designated AD Bank, which will coordinate with the IEDPMS Support team for further resolution and processing.
Passwords & locked accounts
Forgot Password
The Forgot Password feature lets you reset your password by entering your username and registered email address; the link is on the login page. Once the reset is successful, the new password is sent to your registered mobile number.
Change Password
The Change Password feature lets you update your password by entering your current password and the new one. The link sits in the top-right corner of the dashboard after a successful login.
Locked accounts
If your account is locked, you must contact the IEDPMS support team to have it unlocked in the system.
Support contacts
For any registration or login-related issues in the IEDPMS system, contact the IEDPMS support team through any of these email IDs:
Frequently asked questions
Can more than one person register against one IE Code?
No. Each IE Code is eligible for a single user ID, and it must be linked to the mobile number your bank has already updated on the IEDPMS portal.
Why did my OTP stop working?
The OTP is valid for only 2 minutes. If it expires, use the Resend OTP option, which becomes available after 2 minutes.
Who fixes a fatal error on my shipping bill?
Fatal errors are corrected by the respective export/import agency, which re-submits the data. RBI does not edit data in IEDPMS itself.
Update history
- First published.